About CMR Surgical

At CMR Surgical, we're revolutionising the future of minimal access surgery with Versius, our next-generation surgical robotic system. We're growing fast, and we’re on a mission to transform how surgery is delivered globally for the benefit of patients, clinicians, and healthcare systems.

Our values—Ambitious, Humble, People-Focused, and Fair & Responsible define our approach to innovation, partnership, and growth. If you believe in making a meaningful difference in healthcare and want to be part of a purpose-driven company with bold ambitions, now is the time to join us.

CMR is an exciting and evolving company to be joining right now.  Our commitment to our goal of building a world-class medical devices company is underpinned by the ground-breaking innovation of our next generation of surgical robots and a diverse team of talented and supportive individuals.

We’re breaking new ground which makes working here exciting, it provides autonomy, opportunity and makes the things you do visible. Come and join us and see what you’re capable of.

?About the Role

We’re looking for an exceptional Senior ServiceMax Software Engineer to join our Enterprise Systems Team, based in Cambridge, UK. Reporting to the Enterprise Systems Lead, you’ll play a key role in delivering scalable, high-quality Salesforce and ServiceMax solutions. You’ll work closely with business stakeholders, architects, and fellow engineers to design, document, develop, and test innovative solutions that drive business success and enhance the customer experience.

This is an exciting opportunity for someone who loves problem-solving, thrives in a collaborative environment, and takes pride in building impactful, well-crafted software.

This role is offered on a hybrid basis, with a minimum of 3 days a week being based in the office.

?Responsibilities

• Design & Architect Solutions: Translate business requirements into scalable Salesforce and ServiceMax solutions, ensuring alignment with best practices.
• Develop & Implement Features: Build and configure ServiceMax modules, Apex classes, triggers, Lightning Web Components (LWC), and API integrations.
• Optimize & Innovate: Evaluate new Salesforce/ServiceMax features and third-party tools to enhance performance and user experience.
• Documentation & Communication: Create and maintain technical documentation, including design specs, configuration guides, and deployment plans.
• Testing & Quality Assurance: Write and execute unit, integration, and regression tests; support UAT and resolve production issues promptly.

We’re a rapidly developing company and roles can change and evolve. You’ll be willing to turn your hand to anything within the Enterprise Systems remit that supports the team with delivering its objectives.

About you

To be successful in this role, you’ll need to have/be:

• Experience with ServiceMax (To include implementation experience)
• Strong proficiency in Apex, LWC, SOQL, SFM Design, Flows, ServiceMax Back-End Processes
• Solid understanding of Service Cloud and ServiceMax data model (Customer feedback journey)
• Familiarity with Agile/Scrum methodologies and tools (JIRA, Confluence).
• It would also be helpful if you have:
• Salesforce Platform Developer II or Technical Architect certifications.
• Experience with middleware tools (MuleSoft, Dell Boomi, etc.).
• Experience integrating Salesforce with ERP systems.

At CMR we’re building a diverse, inclusive, and authentic workplace; what matters most to us is that you identify with our values and are passionate about making a difference.

Why Join Us?

We offer a competitive salary and a great benefits package including a bonus, non-contributory pension, private healthcare which covers pre-existing conditions, annual personal day for every employee to use however they wish and enhanced global parental leave pay.

Interested? We’d love to hear from you!

This role requires candidates to have eligibility to work within the UK.

Strictly no agencies