U.S. Privacy Notice
Effective Date
11 December 2025
Last Updated
11 December 2025
This Privacy Notice explains how CMR Surgical (“CMR Surgical”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information about residents of the United States. This Privacy Notice also serves as our California Notice at Collection.
1. Company Identity
CMR Surgical is a medical device company that designs, manufactures, and supports surgical robotic systems and digital technologies. We are committed to protecting the privacy of patients, healthcare professionals, customers, and visitors.
2. Categories of Personal Information We Collect
- Identifiers (name, title, email, postal address, phone number, IP address)
- Customer account information (login credentials, settings)
- Commercial and transactional information
- Internet/electronic activity (analytics, cookies)
- Employment information (applicants/employees)
- Sensitive personal information (e.g., geolocation, biometric identifiers, dietary needs, clinical specialism)
- Inferences (profile or preference data)
3. Sources of Personal Information
We collect information from you, from your devices, from healthcare facilities involved in professional interactions, from analytics tools, and from connected medical technologies where applicable.
4. Purposes for Collection and Use
- Operating and improving products, websites, and services
- Responding to inquiries and providing support
- Managing accounts and transactions
- Professional training and onboarding
- Analytics, research, and product development
- Quality, safety, and regulatory reporting
- Cybersecurity and fraud prevention
- Marketing (where consent is required)
5. Data Sharing and Disclosure
We may disclose information to service providers, healthcare partners, regulatory bodies, and joint-event partners (with consent). We do not sell personal information or share it for cross-context behavioral advertising.
6. Retention and Data Minimization
We retain information only as long as necessary to fulfill stated purposes, support regulatory obligations, and comply with legal requirements.
7. Your Privacy Rights
Depending on your state of residence, you may have rights to access, delete, correct, and port data; opt out of sale/sharing, targeted advertising, and profiling; limit Sensitive Personal Information; appeal decisions; and be free from discrimination.
8. How to Exercise Your Rights
Data Protection Officer:
[email protected]
We verify identity before processing requests. Appeals may be submitted using the subject line “Privacy Request Appeal.”
9. Cookies, Analytics & Tracking
We use cookies for functionality and analytics—not targeted advertising. Users may manage cookies via browser settings. We honor Global Privacy Control (GPC) signals where required.
10. Connected Devices & Medical Technologies
Additional privacy practices apply when interacting with medical devices or connected technologies, including telemetry, diagnostics, quality monitoring, and regulatory reporting.
11. Children’s Privacy
Our website and services are not directed to people under the age of 18, and we do not knowingly collect information from children.
12. Security
We use administrative, technical, and physical safeguards to protect personal information; however, no system is completely secure.
13. Updates to This Privacy Notice
We update this Notice as our practices or legal requirements change and will revise the Last Updated date accordingly.
14. Contact Information
Email: [email protected]
